1. Information We Collect

We collect information necessary to deliver ACA compliance services and operate our business. This includes:

a. Personal Information

We may collect personal information such as:

• Name, email address, and phone number

• Company name and job title

• Login credentials (if applicable)

• Billing and payment details

b. Employee Data (for Clients)

In connection with ACA compliance services, we may collect:

• Employee names and ID numbers

• Job classification, status, and hire/termination dates

• Hours worked, eligibility tracking, and coverage offers

• Health insurance elections and waivers

• IRS reporting and filing information

c. Automatically Collected Data

When you visit our site, we may automatically collect:

• IP address and browser information

• Device type and operating system

• Pages viewed and time spent

• Referring website or URL

• Cookies and tracking data (see Section 6)

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2. How We Use Your Information

We use the information we collect to:

• Deliver ACA compliance services and generate required IRS forms (1094-C, 1095-C)

• Monitor employee eligibility and ACA full-time status

• Communicate account-related updates and service alerts

• Process payments and manage billing

• Improve our website, services, and customer experience

• Meet legal, regulatory, and audit requirements

• Respond to support inquiries and client requests

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3. Sharing and Disclosure of Information

We do not sell or rent your personal information. However, we may share data with trusted third parties in the following situations:

• Vendors and Service Providers: For data hosting, form generation, e-filing, analytics, email services, and client support.

• Government Agencies: When legally required or for ACA-related submissions (e.g., IRS reporting).

• Business Transfers: In the event of a merger, acquisition, or sale of ACA 360 assets.

• Legal Compliance: When required to comply with applicable law, legal process, or enforce our terms.

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4. Data Security

We implement appropriate technical and organizational safeguards to protect your data, including secure data centers, encryption, user access controls, and role-based permissions. While we take these precautions seriously, no method of transmission or storage is 100% secure.

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4a. Account Security & Login Credentials

For clients accessing our secure portal, ACA 360 requires unique login credentials. You are responsible for keeping your username and password confidential.

You agree to:

• Keep login credentials private

• Immediately notify us of any unauthorized access

• Log out of your session when finished

We may suspend access in the event of suspected security concerns. ACA 360 is not liable for unauthorized activity resulting from credential misuse.

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5. Data Retention

We retain client and employee data only as long as necessary to fulfill our services, comply with IRS requirements (typically 3–7 years), or resolve disputes. You may request deletion or data return upon termination of services, unless restricted by regulation.

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6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic

• Improve functionality and performance

• Customize your experience

You may adjust your browser settings to manage cookies. Please note that some features may not function properly if cookies are disabled.

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7. Third-Party Links

Our website may link to external websites. We are not responsible for the privacy practices, security, or content of those third-party websites. We recommend reviewing their respective privacy policies.

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8. Your Rights and Choices

Depending on applicable laws (such as GDPR or CCPA), you may have rights including:

• Requesting access to your personal data

• Correcting or updating your information

• Requesting deletion of your data

• Objecting to certain data uses

• Opting out of marketing communications

To exercise these rights, please contact us at hello@aca360.com.

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8a. Marketing & Communications

ACA 360 may send:

• Compliance reminders and alerts

• Educational newsletters or updates

• Announcements of new services or offers

You may opt out of marketing emails at any time by clicking “Unsubscribe” or emailing us directly. However, service-related communications will still be sent as needed.

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9. Children’s Privacy

Our services are intended for business professionals and employers. We do not knowingly collect information from individuals under 13 years of age. If we become aware of such collection, we will take appropriate steps to delete the information.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Revisions will be posted on this page with an updated “Effective Date.” We recommend reviewing this page regularly to stay informed.

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11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

ACA 360, LLC
PO Box 422, Grove City, OH 43123
Email: compliance@aca360.com
Phone: 614.532.2719
Website: www.aca360.com